Frequently asked questions

Digital prompt packs, not physical products. You are buying a digital prompt pack created specifically for small business owners who want to market smarter, not harder. Each pack is filled with ready-to-use prompts that work beautifully with AI tools like ChatGPT, and also work as creative springboards if you prefer to write solo.

These are not generic templates. They are industry-specific, tone-guided, and designed to save you hours of stress. Once purchased you receive a PDF download that includes:

• 15+ strategic prompts
• A brand tone setup guide
• Suggested tools
• Real-life use cases

No, but we recommend it. Each prompt is crafted to work especially well with AI writing tools like ChatGPT, free or paid. You copy and paste straight into the AI, follow the setup instructions, and get helpful, human-sounding copy in seconds.

Do not love AI? That is fine. Use the prompts as creative starters, email hooks, or content planning ideas. We have seen clients write everything from newsletters to flyers using just the prompt outlines.

Once you complete your purchase you will:

• Be redirected to a confirmation page with download access
• Receive an email with your prompt pack PDF and any bonuses

If your inbox ghosts you, double-check your spam or promotions tab. Still nothing after ten minutes? Email dan@smallbizpromptshop.com.au and we will sort it quickly.

Because this is a digital product, we do not offer refunds. Once you have received the files, they are yours forever.

That said, we want you to be happy and confident in your purchase. If you are unsure whether a pack is right for you, download the free starter pack first to test the tone and style, or reach out before buying and we will guide you to the best fit.

If there is a technical issue with the download, or something is not working, please get in touch and we will do our best to help.

We love that you are generous, but no.

Each prompt pack is licensed for one person or business only. Please do not forward the file or copy and paste the content into shared docs or group chats.

Want to gift a pack to someone? Beautiful. Just send them the link so they can grab their own copy. We even love it when biz besties tag team a launch and buy a pack each.

Each pack is tailored to a different type of business:

• The Inner Peach Pitch Kit: health and wellness coaches, facilitators, yoga teachers, energy workers, holistic business owners
• The Fix-It & Flip-It Toolbox: electricians, tradies, dog groomers, cleaners, mobile service pros
• The Shop & Awe Bundle: retailers, boutiques, florists, gift shops, market stall legends

If your business overlaps a few of these, or you are just a give-me-everything person, the Local Biz Glow-Up Bundle is your best value. It includes everything plus bonus prompts.

We add new prompt packs all the time, so if there is one you would like next, get in touch.

Yes. That is literally what they are built for.

These prompts were made for people who:

• Stare at the cursor and panic
• Do not know what to say in an email or post
• Do not want to sound boring, fake, or salesy

The brand tone setup guide inside each pack shows you how to train AI to sound like you, or gives you a foundation to write better, faster, and with more confidence.

Absolutely. We created the Small Biz Starter Pack just for that. It includes:

• 5 AI-friendly prompts
• A brand tone customisation guide
• A sample of the real format you get in every full pack

Download the free starter pack. Try it, use it, love it, and if it feels like the right fit, come back for the full bundles.

You sure can. If you are ready to go beyond prompts and want help with:

• Email marketing, especially Mailchimp
• Brand tone development
• Strategic marketing for your business type

Visit macinnismarketing.com.au and see how Dan works with small businesses, creatives and service-based legends. Whether you want DIY help or done-for-you guidance, she is here for it.